Introduction to polycom 500501 lines view display youtube. Polycom vvx 500 customers in skype for business deployments should only use software releases that have been qualified by microsoft or the maintenance releases built on a qualified release. Polycom vvx 500 201445000010 rev t exisitng firmware. Polycom vvx 500 gigabit ip phone 220044500025, 2200. Checking software versions on vvx 300, 310, 400, 410, 500, 600 last updated. I verified they are using the same settings to enable call forward. Introduced microsoftqualified uc software for vvx 410, vvx 500, vvx. No, the vvx 400 series does not support video conferencing. The polycom vvx 500 is a performance business media phone offering the worlds best high definition audio.
Polycom vvx business media phones user guide vanderbilt it. Is a vvx 500 required on both sides of the video conversation or is it possible to use something like facetime on an iphone. Leverage previous it infrastructure investments and providing broad. Connecting your polycom vvx 500 and 600 series phones. Daisy chaining the phone and a computer connecting an expansion module. How to forward calls on polycom vvx 500 8x8 support. During april 2018, between the normal maintenance hours of 11 p. Microsoft qualification may fall behind polycom generally available dates for uc software, hence we request customers to check whether a release has been. The poly ccx 500 business media phone is simple and intuitive to usewith a dedicated microsoft teams button and onetouchaccess contacts and meetings. Polycom vvx 500 and vvx 600 user guide polycom support. We have one folder per locationoffice with fw and configuration in the pa.
Vvx 500 business media phones manufactured as of may 2017 are being shipped with a new display component from a secondary component vendor. Polycom is the leader in video, voice, and content solutions. Connecting the handset connecting the phone to a power source, if needed connecting the phone to your network additional connections include. Vvx 500 and vvx 450 firmware deployment poly community. Latest polycom uc software for soundpoint ip, soundstation ip, vvx business media, vvx business ip phones, and soundstructure customers in skype for business deployments should only use software releases that have been qualified by microsoft or the maintenance releases built on a qualified release.
With its unique touch screen interface, the vvx 1500 makes video calls as simple as standard phone communication. Polycom vvx 500 downloads initial config and crashes core dump despite this particular originally reported phone being out of warranty, this is a newly released firmware that is crashing a modern vvx phone. Zoom only works with polycom devices that are running at least version 4. The polycom vvx 500 phone is ready for future expansion modules and accessories for applications such as video conferencing and even wireless networking. You will receive more specific information on the timing of your. Polycom vvx how to upgrade the firmware on a polycom vvx. See your detailed information on how to use your phone, see the userguide for the polycom vvx 500 businessmediaphoneavailable from the. How do i configure my polycom vvx 500 and vvx600 using a phone feature pack. Telstra vvx 500 vvx 501 call centre phone guide august 2016 page 1. How do i get the qr code for the switchvox softphone for iphone.
How to use your polycom vvx 500 phone system youtube. The vvx 500 and 600 support video conferencing with an optional polycom vvx camera accessory that connects to those phones to enable video. On vvx 500 501 and 600601 phones, tap in the status bar. It is the ideal, allinone knowledge worker productivity tool, built to integrate seamlessly into a wide range of uc environments. Comcast business introduces the lines view default display with the polycom 500 501. How do i configure my polycom vvx 500 and vvx600 using a. In our continued effort to improve reliability and security for your ringcentral service, we have scheduled maintenance to update the firmware of polycom vvx devices. The wonderful thing about the new software upgrades is that your. Vvx 500 endless reboot loop i have setup and configured over 200 vvx 500 s over the last 18 months for our company.
It is highly recommended you set up forwarding for your extension via the online account manager or through one of the virtual office applications. Polycom vvx 500 record phone converstaions polycom communications. Polycom uc software for skype for business deployments. My typical work normally starts with updating the phone to the latest software available in web config, using the polycom hosted server. The poly vvx 500 series business media phones are designed for todays busy managers and knowledge workers they are powerful yet intuitive office phones that can keep up with their multitasking and schedule juggling. Customers in skype for business deployments should only use software releases that have been qualified by microsoft or the maintenance. Software upgrade i choose polycom hosted server and click on check for udates, i am currently using firmware ver 5. On vvx 500 501 and 600601 phones, swipe the screen from right to left. Managing calls on vvx 101, 201, 300, 400, 500, and 600 series phones. Basic set up of your polycom vvx 500 and 600 series phone includes.
To download realpresence mobile for ios devices please visit the itunes storefront at. This method only works if you dont have an active call. Polycom vvx 500 and polycom vvx 600 business media phones. Hi, we have now two models from polycom phones vvx 500 and the new vvx 450. But when enable on the vvx501 you get call can not be completed. Media player or itunes on a windows or applebased computer. Skype for business firmware update for polycom vvx series. In lines view, tap a phone line that doesnt have any calls. Vvx 201 business media phones vvx 300, 301, 310, and 311 business media phones vvx 400, 401, 410, and 411 business media phones vvx 500 and 501 business media phones vvx 600 and 601 business media phones vvx expansion modules. How to upgrade the firmware on a polycom vvx 410 business media phone.
Ensure that the phone is running the latest uc software 6. Polycom firmware update howto soundstation ip 7000 and other devices. We have deployed polycom vvx500 phones at our offices and we had a question from department heads if there is a way to record the phone conversions. Unable to upgrade the phone via the built in software upgrade web interface utility. Busy knowledge workers, and other professionals, can rely on the polycom vvx 500 to deliver bestinclass desktop productivity and a true, unified communications experience.
Location menu structure for vvx 500501, 600601, 1500. Polycom vvx business media phones with better together. Articles how do i configure my polycom vvx 500 and vvx600 using a phone feature pack. Polycom vvx 400 500 600 your phones firmware will determine its default administrator password and the ability to utilize certain features. Polycom vvx business media phones user guide uc software. The communitys voip faq contains this post here apr 21, 2015 question. Visit the polycom voice support center for software downloads, product. Polycom vvx business media phones user guide uc software 5. You can play back recorded files on other devices, such as a windows or apple based. Skype for business firmware update for polycom vvx series phones. Polycom vvx 500 record phone converstaions polycom.
Software release matrix for polycom soundstation ip, soundpoint ip and vvx obi edition phones. Your vvx 500 media phone supports a polycom usb camera to enter the home view main menu, press to return to the line view, press. Microsoft qualification may fall behind polycom generally available dates for uc software, hence we request customers to check whether a release has been qualified before. You may receive the open source software from polycom up to. Microsoft qualification may fall behind polycom generally available dates for uc software, hence we request customers to check whether a release has been qualified before deploying new software. Designed for your existing polycom vvx 500 or polycom vvx 600 the polycom vvx camera. When the vvx 500 business media phone encounters an incompatible version of uc software on the provisioning server that does not support the new component, the phone installs the uc software and you. The polycom vvx 500 series performance business media phones unify superior voice capabilities and applications into a simpletouse, yet highperformance unified communications uc solution. Connecting and provisioning polycom vvx 500 and 600 series. Marketleading open standards interoperability designed for enhanced interoperability, leveraging and complementing the other existing. Simple plug and play capability with usb power and no requirement for software drivers. Vvx 500 will be interoperable with polycom s video collaboration tool, polycom realpresence desktop, and integrate fully with the realpresence platform when video conferencing capability is available via the optional. View and download polycom vvx 500 user manual online.
What is the best way to provide firmware for both models via a distribution server. Polycom vvx 500 and 600 business media phones and polycom. The call forward on the vvx 501 in not working but is on the vvx500. Learn how our technology can help your organization unleash the power of team collaboration. Vvx 500 series and vvx 600 series business media phones key layout the following figure and table show the available phone key functions. These polycom vvx 500 s are the ideal, allinone knowledge worker productivity tool, built to integrate seamlessly into a wide range of uc environments. This video will explain how to use your polycom vvx 500 phone. This is a current bug and please setup a local provisioning server as shown here polycom vvx em50 up to 3 vvx expansion modules or vvx color expansion modules. Hello all, we are proud to announce that we have released vvx uc software 6. To forward calls on polycom vvx 500, enable local forwarding on the phone and then tap settings from the home view. Vvx500 wont auto update firmware after rollback and retry we are updating the firmware using the sfb server updating. Customers in skype for business deployments should only use software releases that have been qualified by microsoft or the maintenance releases built on a qualified release. Offer of source for open source software for polycom cx5100 and cx5500 unified conference stations for microsoft lync version 1. Access the lines screen the lines screen is the default screen that displays when vvx business media phones are not in use.
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